Sustainability at Cut & Curl
For over 40 years and into the future, Cut & Curl operates with a commitment to sustainability. We prioritize the development of various aspects as follows, in tandem:
Sustainability at Cut & Curl
For over 40 years and into the future, Cut & Curl operates with a commitment to sustainability. We prioritize the development of various aspects as follows, in tandem: Governance, Customers, Staff and Social Development and Environment.
Governance
Cut & Curl emphasizes the importance of running business and operation in ethical and transparent manner that is accountable and can be audited.
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Customers
Cut & Curl prioritizes providing services and selling products that are of high quality and standardized in a professional manner at reasonable prices, with a focus on maximizing customer satisfaction.
We value transparency in delivering detailed information about our services and products, aiming for mutual understanding between our staff and customers before, during, and after the service. We believe that effective communication and comprehensive information provision lead to meeting the expectations of our customers and preventing potential errors. Additionally, we believe that providing accurate information, fostering understanding, and offering proper advice enable our customers to take care of their hair and scalp health efficiently and creatively, meeting their expectations post-service.
Cut & Curl welcomes feedback and compliments from all customers, as we believe that every comment and compliment is essential for us to continuously improve, correct, and refine our services.
We prioritize the rights and privacy of all customers, both in terms of service reception and personal data.
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Staff
Cut & Curl strongly believes that having a high-quality, professional, and knowledgeable team is crucial in providing the best service to our customers. Therefore, we are dedicated to developing the skills, knowledge, and quality of our entire team through regular training, on-the-job education in hair salons, and learning from global leading hairdressing and service businesses, accurate and efficient product usage knowledge, as well as comprehensive and ongoing knowledge and experience exchange among the team.
Cut & Curl considers the quality of life and well-being of our team members our top priorities. Hence, we ensure fair hiring conditions, appropriate compensation, and benefits. Additionally, Cut & Curl values providing knowledge and skills to employees in other important aspects of life beyond work-related knowledge and skills. The objective is to enable every team member to have a good quality of life.
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Social development and environment
Cut & Curl is committed to conducting business with social, community, and environmental responsibility.
We have a hiring policy that does not discriminate and embraces the differences of each individual. We provide opportunities for capable individuals to be part of our team, regardless of gender, age, ethnicity, or status. Conversely, we support diversity and inclusion within our team. We believe that everyone deserves opportunities, and diversity within our team is crucial for us to create and deliver better services to our customers.
Over the years, Cut & Curl has been determined to contribute to the development of the hairdressing industry in the country, driving progress through various business organizations in hairdressing industry.
In terms of the environment, Cut & Curl is dedicated to conducting business while considering its impact on the environment. We aim to create accurate understanding and knowledge among our staff and stakeholders about environmental conservation and preservation. We seek and develop knowledge related to environmental conservation relevant to our operations. We set goals to minimize or control environmental impacts at every stage of our service provision, whether through internal waste separation and beneficial use of separated waste, and proper disposal methods. We also set targets for the appropriate and efficient use of products, reducing energy and water consumption within the salons, among other initiatives.
Cut & Curl believes in nurturing awareness and supporting our employees’ involvement in community and environmental development through various activities. These include hair boom initiatives with coastal communities, participating in the Bangkok Canal Clean Up for waste collection in local canals, engaging in World Ocean Day conservation efforts, and arranging environmental activity on the World Sea Turtle Day.
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Sustainability Statistics
Waste separation by type of waste
Hair scraps
Plastic
Paper
Contaminated container
Hair dye waste
Each type of waste we separate is appropriately utilized or disposed of.
Data is from April to December 2022.
**Comparison of electricity units consumed by the salons operating throughout 2022 and 2023.
Initiatives and events for sustainability development
Our sustainability initiatives:
Waste Separation
At every Cut & Curl salons, we separate waste into 5 categories: hair scraps, plastic, paper, contaminated container, and hair dye waste. We are committed to utilizing or disposing of the separated waste appropriately.
Hair Boom from Hair Scraps
Each day, our salons generate a significant amount of hair scraps. We intend to utilize these hair scraps to their fullest potential by turning them into hair booms capable of absorbing oil, which can be used to solve oil spills in the sea and oil slicks along the coast.
Refill Station
To reduce plastic waste from product packaging, we have installed Refill Stations at all our salons. Customers can bring back used product packaging to refill at a discounted price compared to buying new products. We believe that the Refill Station not only reduces plastic waste but also provides our customers with a cost-saving option.
